Salon Etiquette


BE ON TIME OR BE EALIER

  • call 30mins before to say your going to be late (  no more than 10 minutes late.)    ,
  •  "Once we're 10 minutes past your appointment time, there is no guarantee you'll be accommodated.
  • PLEASE phone the salon and let them know "it's appreciated nonetheless."
  • DO NOT  text message or DO NOT  Email   the salon to cancel any last minute appointmnet
  • For your convenience we suggest you arrange your appointments in advance.
  • We appreciate at least 24 hours notice when canceling appointment times.
  •  Not only does not showing up take money out of your stylist’s pocket and prevent them from being able to fill your spot with someone else who may be trying to get in, but it also says to them that you don’t respect them or their time, and no one likes to feel like that.
  • if you need to add more services in your appointmnet time please call in advance  to see if we can fit you in or rescudule another time to fit it all in.
  • thursday night & weekends  appointmnets go really fast there is usually a 4 week wait for that time slot so book ahead
  • if you need to reduce the amount of service that you are having on that day please let the salon know within 24hrs notice
 
  • {for example} you could be booked in for a cut colour  treatment  which we might allow between 2hrs -5hrs all depends ) you change your mind or u dont have the time then you want just a haircut which is 45mins time , you need to let the salon know aleast 24hrs notice others wise same thing there will be a full fee charged 
 
  • {another example} you could be booked in for a full leg wax {1hr}  and you only say 1/2 leg {30mins} be considerate of others that are trying to get an appointmnet


  • ONCE WE RUN LATE EVERYONE ELSE RUNS LATE

FULL FEE will be charged

if your appointment is Broken or Cancelled

without 24 hours notice. 


Your thoughtfulness will be appreciated

by clients waiting for an appointment.

 
 

We suggest that you make your next

appointment while you are still in the salon

so  you dont miss out. 

 

  • Show up to your appointment. If you know that you need to reschedule, make sure to call the salon at least 24 hours in advance so that your stylist has a chance to fill your spot. It’s understandable that things come up at the last minute sometimes 

 

Payment for services rendered is due at the completion of your appointment.

We accecpt Visa, MasterCard, Eftpos and cash.

 

Salon Etiquette

General Information

  • Mobile phones to be switched off or on Silent during any treatment can be used when processing
  • Open toed shoes for foot treatments is recommended
  • Males should shave a few hours before any facial treatment
  • For first time massage & facial treatments to our salon, please arrive 15 mins prior to your appointment 
  • We request that you remove all appropriate jewelry prior to your treatment. The salon is not responsible for any items lost or misplaced during your treatment
  • To secure your booking for treatments over 2 hours or packages, we will require a valid credit card number & mobile

  • If you would like to celebrate for your wedding, hens, birthdays or just because, & have a group of 4 or more we require a 20% deposit the week before treatments to secure your booking

angela's mane attraction

Why not allow us to help you with your wedding? Visit our salon the day before your special day for the perfect spa treatment so you and your bridal party feel calm & look radiant. On this wonderful occasion allow us to do your bridal party make-up.

The Salon is open all day from

Monday to Wednesday and Friday: 8.30am - 5.30pm
Thursday: 8.30am - 9.00pm
Saturday: 8.00am - 3.00pm.

Sundays: We will open for you for your special occasion, wedding, formal, debutant, by appointment only.

Weekends and pre-holidays are always busiest, so please plan ahead.

 

You can reach us at

196 High Street Kew Melbourne, 
Victoria, Australia 3101
Ph: 03 9853 1005